Please note:
It is extremely important to ensure that the email for your account is valid and up-to-date. If you lose your password or otherwise lose access to the account, the only way to regain access is by resetting the password, which requires access to your email address. If you do not have access to the email address, you may not be able to recover your account. Another case of trouble with receiving password reset link is using so-called non-standard email services such as,, or In this case we recommend you to contact technical support and ask to reset password to your account in manual mode.